Matrix FlowFrequently asked questions
Simple answers to the most common questions.
Do I need a password?
No. Your crypto wallet is your account. To log in you connect your wallet and sign a free message — nothing else.
Does signing the message cost money?
No. Signing only proves the wallet is yours. No money moves and there is no network fee.
Which wallet can I use?
Trust Wallet, or any browser wallet such as MetaMask. On a phone, open this website inside your wallet app’s browser.
What is the joining fee?
Registering is free. To activate your account you pay $25.00 once, in USDT. It is verified automatically on the blockchain.
What happens after I pay?
Your account becomes active, you are placed automatically in the global network, and the people above you earn their share. You can now invite people and earn.
How do I earn referral income?
Share your invite link. Every time someone you invited pays the joining fee you receive $5.00. There is no limit to how many people you can invite.
What are my three wallets?
Available wallet: your income. Upgrade Holding: money held from your final-step earnings to pay your next working phase top-up — it cannot be withdrawn. Company Holding: the company development amount held the same way.
How do I move up a working phase?
Automatically. When 64 people on the final step of your working tree are in your phase, you move to the next phase. The top-up was already held from your final-step earnings, so there is nothing to pay or click. Your direct sponsor gets a bonus when you move up.
What if my team reaches a phase before me?
You still earn from them. The money waits for you and is added to your wallet the moment you complete your own phase.
What is the global network?
The whole company sits in one tree, filled automatically in joining order — level by level, left to right. Each time a level below you fills up, you complete a stage and earn.
What is the working tree?
A second tree with the same people, built from referrals: the people you invite sit in the first free seat inside your own team, left to right. Your working level income comes from this tree.
What is club income?
A monthly share of the company’s new joinings. Bronze needs 4 direct referrals, Silver 16 people on your 2nd referral level, Gold 64 on the 3rd, Pearl 256 on the 4th. Ruby (1,024 on the 5th) is a one-time bonus. Clubs unlock one after the other.
What are Company IDs?
Accounts the company adds to your team for free when you reach certain global stages, so your team fills faster.
What is passive income?
A one-time bonus with no conditions, paid once your whole team reaches a combined joining-fee total. See the Income plan page for the exact numbers.
How do I withdraw?
Go to the Withdraw page and follow the steps.
Why is my withdrawal still waiting?
Every withdrawal is checked by our team before payout. You will see the status change on the Withdraw page and get a notification.
I paid but my account is not active.
Payments are confirmed on the blockchain and usually activate in seconds. If it still shows waiting after a few minutes, open the Activate page again — it re-checks your payment. If it still fails, contact support with your transaction hash.
I rejected the wallet popup by mistake.
No problem — click the button again and approve it this time.